Jamie Riedesel

Jamie Riedesel

HelloSign, ServerFault

Biography

Jamie Riedesel is a DevOps Engineer at HelloSign and has been performing acts of systems administration and engineering since 1997. She moved from corporate IT to the startup space in 2010 and experienced the good kind of culture shock. Jamie has been blogging as sysadmin1138 since 2004, a community elected moderator on ServerFault since 2010, and awarded the Chuck Yerkes community award by LOPSA in 2015.

Proposals for this user

* Keeping Application Support Human

You’ve built it, now you need to keep your users happy. Doing this without sacrificing your own happiness, and those of your teammates, takes planning. The intersection of monitoring and bother-the-humans is central to team happiness. We will go over this intersection and provide ways to navigate this humanely, and make your users happy.
Practice 2017-03-28 14:42:47 +0000
Jamie Riedesel