Julie Cameron

Julie

Julie Cameron

Articulate

Biography

Julie Cameron is a frontend developer for Articulate working in the metro-Detroit area. She is the sole developer and support-provider of the open source SlickQuiz plugins for jQuery and WordPress. Julie is a fan of Sassy CSS and modular architecture, responsive web design, and is a student of JavaScript and self-improvement.

Sessions for this user

* Surviving Support: 10 Tips for Saving Your Users and Yourself

When I open sourced my plugin to the WordPress community, user support was one of the last things on my mind - I was more excited to have written awesome code and a helpful site extension. Shortly thereafter though, customer support was the only thing I had time for. When your user base ranges in skill level from experienced developer to your grandmother, well… you've gotta be prepared for just about anything. This session will highlight the challenges and benefits of stellar support and offer a few tricks to make the process as painless as possible for both your user and yourself.
Culture
Julie Cameron