Chris "Fool" McCraw
Chris "Fool" McCraw
New Relic- Website: http://newrelic.com/
- Blog: http://newrelic.com/blog
- Twitter: fool
- Favorites: View Chris "Fool"'s favorites
Biography
I’m just a guy who likes stuff. Co-organizer of barcamp portland and the world’s largest naked bike ride, i facilitate joy and build community wherever possible. Between 9 and 5, i push on small pieces of plastic and stare at changing colored dots—but doing so changes the world. I work at New Relic (http://newrelic.com) and I love my company, my job, my team, and our product.
Sessions for this user
* The Art of Customer Engagement and Retention: Premium Support for Freemium Software
Your project won't be successful if people can't use it successfully. There are a lot of tricks to good tech support that won't break the bank.
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