The Folk Knowledge of Bugzilla

*
Accepted Session
Short Form
Intermediate
Scheduled: Thursday, June 23, 2016 from 1:30 – 2:15pm in B302/303

Excerpt

It's good to know if a bug is a regression, and if I want to mark a bug as a regression, there's a keyword for that. (searches on regression keyword.)

But there's also a whiteboard tag for that (searches on whiteboard tags containing 'regression'.) Oh dear, and let me unique that out and there's how many ways to say "this is a regression."

If you're a release manager, how do you find out what bugs may be regressions and that you want to follow up on with your engineering leads?

Description

What’s the most important bug in your component? How do you represent “important”? What are the characteristics of important bugs? What if there are dozens of separate, yet consistent ways to say a bug is important? In order to design some changes to the Mozilla project’s bug tracker, I talked to people who live in bugzilla, and found that someone’s P2 is another person’s P1, and that ment I needed to understand all the myriad folkways of Bugzilla. Here’s what I found and what it means for your project.

Tags

bugzilla, folkways, metadata

Speaking experience

I presented last year at OSB on Designing Systems to be Aware of Changing Names.

Speaker

  • Glasses

    Biography

    Emma works on problems ranging from UI to identity. She believes that while Power Pop, Coffee, Hockey, Bicycles, JavaScript, and Feminism may not save us, they make the world better.

    Sessions

      • Title: The Folk Knowledge of Bugzilla
      • Track: Practice
      • Room: B302/303
      • Time: 1:302:15pm
      • Excerpt:

        It’s good to know if a bug is a regression, and if I want to mark a bug as a regression, there’s a keyword for that. (searches on regression keyword.)

        But there’s also a whiteboard tag for that (searches on whiteboard tags containing ‘regression’.) Oh dear, and let me unique that out and there’s how many ways to say “this is a regression.”

        If you’re a release manager, how do you find out what bugs may be regressions and that you want to follow up on with your engineering leads?

      • Speakers: Emma Humphries

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