User Research For Non-Researchers*
User research doesn't have to be time-consuming, elaborate, or performed by a UX professional. If you're willing to talk to a few strangers, you can do user research. In this presentation, I'll talk about how to do lightweight research on any product or topic, no matter what your background and training are. I'll focus on the most effective tools for quick research, and some of the common pitfalls for novice researchers.
User research doesn’t need to take place in a lab. Professional user researchers are needed for projects of extensive scope, or for creating an ongoing research program within your organization, but that doesn’t mean that you can’t do good, useful, on-the-fly research without us. User research doesn’t always require an advanced degree or formal training. What it does require is talking to people, at least a few of them. And it often requires convincing people that research is worth your time. This presentation will cover when, why, and how to do rapid, effective user research, with a particular focus on the advantages and challenges of doing user research when coming from a technical background.
The major things you’ll learn are:
- When (and when not) to do research
- How to talk people into doing research
- The quickest ways to find things out
- What to do with all that sweet, juicy knowledge
user research, UX, user experience
Jane has talked a lot, but never in front of a conference audience. She did once teach all of BitTorrent (the company, not the torrent client) how to make proper flaky pie crust, though. She's also given numerous talks on various aspects of doing research within her workplace.
Jane is a User Researcher at Dropbox, where she spends her time talking to strangers. She has a Master’s degree in Information Science from University of Michigan School of Information. Outside of work, she volunteers for a local reproductive justice organization, reads voraciously, plays video games, and builds weird art with her partner. She bakes flawless macarons.
- Title: User Research For Non-Researchers
- Track: Cooking
- Room: B302/303
- Time: 10:00 – 10:45am
User research doesn’t have to be time-consuming, elaborate, or performed by a UX professional. If you’re willing to talk to a few strangers, you can do user research. In this presentation, I’ll talk about how to do lightweight research on any product or topic, no matter what your background and training are. I’ll focus on the most effective tools for quick research, and some of the common pitfalls for novice researchers.
- Speakers: Jane Davis