Making Your Privacy Software Usable

*
Accepted Session
Short Form
Beginner
Scheduled: Thursday, June 26, 2014 from 10:00 – 10:45am in B304

Excerpt

Privacy enhancing technologies (PETs), like onion routing, PGP, and OTR often achieve a high level of security, but user experience (UX) built on top of the protocols is often a development afterthought. Without a concerted effort to examine how the system is used, people accidentally compromise their data or never attempt to use PETs.

This talk will show you PET design done right and wrong through the lens of standard UX evaluation techniques. Our goal is to enable you to incorporate UX principles into your hacking from day 0.

Description

Privacy enhancing technologies (PETs), like onion routing, PGP, and OTR often achieve a high level of security, but user experience (UX) built on top of the protocols is often a development afterthought. Without a concerted effort to examine how the system is used, people accidentally compromise their data or never attempt to use PETs.

This talk will show you PET design done right and wrong through the lens of standard UX evaluation techniques. Our goal is to enable you to incorporate UX principles into your hacking from day 0.

This talk will be in two parts.

Part 1

In part one, we briefly cover Nielson Norman’s 10 Usability Heuristics for User Interface Design. These heuristics form a basis for evaluating PET designs and implementations.

Part 2

Part two of our talk will apply the techniques of part one to email encryption with GPG and Mailvelope, synchronous messaging with Pidgin and CryptoCat, and our in-house project aiming to standardize across these use cases—Privly. Expect a sobering list of do’s and don’ts that will help you change the world.

Tags

privacy, open source software, user experience, Usability

Speaking experience

Jennifer Davidson is a PhD candidate in Computer Science with a minor in Aging Sciences at Oregon State University. She has spoken at many conferences including Open Source Bridge, OSCON, ACM's Creativity & Cognition, and IEEE's Visual Languages/Human-Centric Computing among others. In April 2014, she will give one of the keynote talks at the Northwest Regional Women in Computing Conference. Here are "slides from a guest lecture":http://prezi.com/zxhdywf6gpd3/how-i-got-here-and-what-im-doing/ she gave to Computer Science undergraduates at Pacific University.

Sean McGregor is the President and lead developer for the Privly Foundation and a machine learning PhD student at Oregon State University. Sean lives and works in Corvallis, Oregon and has spoken at OSCON, Open Source Bridge, LUGs, TA3M Amsterdam, and TA3M Portland on the subjects of web-based encryption and browsing anonymity.

Speakers

  • Smaller

    Jen Davidson

    Privly

    Biography

    Jennifer Davidson holds a PhD in Computer Science with a minor in Aging Sciences from Oregon State University. Her professional interests are user experience, qualitative research methods, age diversity in open source, and gender diversity in tech. In July, she will be starting at Intel as a User Experience Researcher. She is also Community Manager for Privly and Program Manager for ChickTech.

    Sessions

      • Title: Making Your Privacy Software Usable
      • Track: Chemistry
      • Room: B304
      • Time: 10:0010:45am
      • Excerpt:

        Privacy enhancing technologies (PETs), like onion routing, PGP, and OTR often achieve a high level of security, but user experience (UX) built on top of the protocols is often a development afterthought. Without a concerted effort to examine how the system is used, people accidentally compromise their data or never attempt to use PETs.

        This talk will show you PET design done right and wrong through the lens of standard UX evaluation techniques. Our goal is to enable you to incorporate UX principles into your hacking from day 0.

      • Speakers: Jen Davidson, Sean McGregor
  • Profilepic

    Sean McGregor

    Privly Foundation

    Biography

    Sean McGregor is the President and lead developer for the Privly Foundation and a machine learning Ph.D. student at Oregon State University. Sean lives and works in Corvallis, Oregon. He enjoys hacking web page DOM, skimboarding, surfing, and rock climbing.

    Sessions

      • Title: Making Your Privacy Software Usable
      • Track: Chemistry
      • Room: B304
      • Time: 10:0010:45am
      • Excerpt:

        Privacy enhancing technologies (PETs), like onion routing, PGP, and OTR often achieve a high level of security, but user experience (UX) built on top of the protocols is often a development afterthought. Without a concerted effort to examine how the system is used, people accidentally compromise their data or never attempt to use PETs.

        This talk will show you PET design done right and wrong through the lens of standard UX evaluation techniques. Our goal is to enable you to incorporate UX principles into your hacking from day 0.

      • Speakers: Jen Davidson, Sean McGregor