Quantitative community management*
In this talk, you will learn the state of the art in community measurement, common mistakes made in surveying, and how to actively use data to improve activity within a project.
In recent years, communities as wide-ranging as Wikihow to Thunderbird have been surveying participants and using this information to improve the experiences of participants. A variety of open source projects are now tracking contributors to identify where people fall away, and to nudge them forward. In this talk, you will learn the state of the art in community measurement, common mistakes made in surveying, and how to actively use data to improve activity within a project.
This talk will cover the following issues in detail:
- How Wikipedia used A/B testing to improve contribution rejection messages
- Based on entrance/exit surveys from OpenHatch’s Open Source Comes to Campus program, what do new contributors know?
- The impact of treating gender as a plain-text field, rather than a drop-down, on the answer rate
- How Ubuntu’s Developer Advisory Team tracks, contacts, and nudges new contributors
- How motivations for Thunderbird contributors differ substantially from the FLOSSpols survey
- How to misread your survey data (and tips on avoiding that)
Upon leaving this talk, you will have a solid background in the current state of data collection within open source communities and how to apply those tools to your own project.
I've presented at PyCon 2011 and PyCon 2012 about successful efforts to improve open source communities, including work I started in Debian to improve package review, and also on successful gender diversity outreach strategies for programming user groups. As discussed above, my interest in quantitative community management comes from my active participation in open source communities and my work in open source outreach.
To get a sense of my presentation style, I recommend these links:
I've also presented at OSCON 2008, OSCON 2010, OSCON 2012, a few US-based Linux and tech user groups.
Asheesh loves growing camaraderie among geeks. He chaired the Johns Hopkins Association for Computing Machinery and taught Python classes at Noisebridge, San Francisco’s hackerspace. He realizes that most of the work that makes projects successful is hidden underneath the surface.
He has volunteered his technical skills for the UN in Uganda, the EFF, and Students for Free Culture, and is a Developer in Debian. Today, he lives in San Francisco, working on OpenHatch.
- Title: PyLadies + OpenHatch: Make your first contribution to OSS!
- Track: BOF
- Room: B202/203
- Time: 7:00 – 8:30pm
Contribute with us! PyLadies PDX and OpenHatch are teaming up to host this drop-in session for those who want to contribute to open source, but don’t know how to get started. Learn the basics and get set up with OpenHatch. Goal is to submit a patch by the end of the night!
- Speakers: PyLadies PDX, Asheesh Laroia
- Title: Diversity in open source: What's changed in 2012 and 2013
- Track: Culture
- Room: B202/203
- Time: 3:45 – 4:30pm
A few stories we will cover:
- 20% women attendees at PyCon US 2013
- 85% of JSConf attendees donated to women in open tech/culture
- The success of Black Girls Code
- Conferences with 100% white male speakers are now called out for not trying hard enough to find good speakers
- Mozilla’s adoption of community guidelines that prevent advocacy of discrimination on Planet Mozilla and other Mozilla forums
- The rapid growth of PyLadies
- Speakers: Valerie Aurora, Sumana Harihareswara, Ashe Dryden, Liz Henry, Asheesh Laroia