Defining a Common Community Platform

Short Form


Panel on discussing platforms for use with the community now and the future.


The meaning of community and how people participate in it has changed since the days of IRC and Listservs, and now we have many avenues of communication and the expectation of a richer environment for people to participate. In this panel, we’ll bring together some of the top community managers in commercial open source to talk about the strategies they use now, and to best leverage the new realities of community to build a platform for managing this in the future.

Speaking experience

All over the place, including OSCON, and various PHP and open source conferences around the world


  • John mertic 1500x2100 04 10 2012 casual

    John Mertic



    John Mertic serves as the Community Manager for SugarCRM, having several years of experience with PHP web applications and open source communities. A frequent conference speaker and an avid writer, he has been published in php|architect, IBM Developerworks, and in the Apple Developer Connection, and is the author of the book ‘The Definitive Guide to SugarCRM: Better Business Applications’ and the book ‘Building on SugarCRM: Creating Applications the Easy Way’. He has also contributed to many open source projects, most notably the PHP project where is the creator and maintainer of the PHP Windows Installer.