Being the new sheriff^W barkeep in town*
What are the special challenges for a new community manager stepping into a long-established open source community?
In 2011 I came onboard as the community manager for MediaWiki, which hadbeen around for about a decade with no anointed coordinator. I found myself exploring a community that had more nooks and crannies than an English muffin, a woolly code base, and longstanding problems that took me months to recognize (especially in our slow pace of patch review). Instead of setting up new processes and structures, I tried to opportunistically piggyback on existing workflows and step carefully around old feuds. I’ll share my case and ask the audience to share more such tips and stories.
I've presented at Foo Camp, Open Source Bridge 2011 http://opensourcebridge.org/sessions/609 , and Open Source Bridge 2010 http://opensourcebridge.org/2010/wiki/The_Second_Step:_HOWTO_encourage_open_source_work_at_for-profits , Wikimania 2011 http://wikimania2011.wikimedia.org/wiki/Submissions/How_to_get_what_you_want_from_MediaWiki_developers , keynoted PICC http://www.picconf.org , led or organized several Wikimedia hackathons, taught several courses at UC Berkeley, and performed at Bay Area stand-up comedy venues, including Google http://vimeo.com/31400322 .
She was most recently Senior Technical Writer at the Wikimedia Foundation, where she worked in the Engineering Community Team (formerly TLDR). She has worked at Collabora, GNOME, QuestionCopyright.org, Fog Creek Software, Behavior, and Salon.com, and contributed to the MediaWiki, AltLaw, Empathy, Miro, and Zeitgeist open source projects. She was a blogger at GeekFeminism and a member of the board of directors of the Ada Initiative, and was editor and release organizer for GNOME Journal. Harihareswara has presented at Foo Camp, PyCon 2014, Open Source Bridge 2013, Open Source Bridge 2012, Open Source Bridge 2011, Open Source Bridge 2010, several Wikimanias, and MindCamp Seattle 2008, and keynoted PICC. She has led or organized several Wikimedia hackathons, taught several courses at UC Berkeley, and performed at Bay Area stand-up comedy venues. She holds an MS in Technology Management from Columbia University and participated in the Recurse Center in 2013 and 2014, and lives in New York City.
If you want to keep up with her, you can check out Cogito, Ergo Sumana for blogging or @brainwane for microblogging.
- Title: Outreach Events: My Triumphs, My Mistakes
- Track: Cooking
- Room: B301
- Time: 3:45 – 4:30pm
We all love sprinting with other experts, but how do you design an event effectively to reach out to and train newbies? It takes more work than you might think (publicity, prep, structure, and followup), but here’s how.
- Speakers: Sumana Harihareswara, Asheesh Laroia